Privacy Policy

Last updated: 16/06/2026

Nathez Ltd (“Nathez Advisory”, “we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights. Nathez Ltd is registered in Scotland (Company No. SC793729) and acts as the data controller for the information described below.

Who we are

Data controller: Nathez Ltd. Contact for any privacy matter: bruce.potter@hey.com.

What information we collect

We only collect information you choose to give us or that is necessary to provide our services. This may include:

•      Identity and contact details — your name, email address, telephone number, and company or property name.

•      Enquiry details — information you provide through our contact form, such as the country and size of your hotel and the nature of your enquiry.

•      Correspondence — records of communications between us, including emails and call notes.

•      Technical data — limited information collected automatically when you visit our website, such as your IP address, browser type, and pages viewed (see our Cookie Policy).

How we use your information

We use your personal data to:

•      Respond to your enquiry and arrange a discovery call.

•      Provide, manage, and improve our advisory services.

•      Send you our market brief or updates, where you have asked to receive them.

•      Meet our legal, regulatory, and contractual obligations.

Our legal basis

We process your data on the basis of: your consent (for example, when you subscribe to updates); the performance of a contract or steps taken at your request before entering a contract; and our legitimate interests in operating and growing our business, provided these do not override your rights.

Sharing your information

We do not sell your personal data. We may share it with trusted service providers who help us run our business (for example, our website host and email provider), who are bound to protect it, and with regulators or authorities where required by law.

International transfers

Because we work with clients across Africa and elsewhere, your information may on occasion be processed outside the UK. Where it is, we take steps to ensure it receives a level of protection consistent with UK data protection law.

How long we keep it

We keep personal data only for as long as necessary for the purposes set out above, to meet legal and accounting requirements, and to resolve disputes. Enquiry data from people who do not become clients is deleted within a reasonable period.

Your rights

Under UK data protection law you have the right to access, correct, delete, or restrict the use of your personal data, to object to processing, and to data portability. You may withdraw consent at any time. To exercise any right, email bruce.potter@hey.com. You also have the right to complain to the UK Information Commissioner’s Office (ico.org.uk).

How we protect your data

We use appropriate technical and organisational measures to keep your information secure and to prevent unauthorised access, loss, or misuse.

Changes to this policy

We may update this policy from time to time. The latest version will always appear on this page with its revision date.

Questions? Contact us at bruce.potter@hey.com.